Mick Southerland – Project Manager / Program Manager

Mick Southerland Resume

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Mick Southerland

Senior Project Manager | Product Owner | Scrum Master

Mick Southerland is a senior software project manager, product owner, and Scrum Master with more than 15 years of experience delivering complex software, platform modernization, ERP, CMS, and enterprise web initiatives.

He has worked across agency, consulting, and enterprise environments, leading cross-functional teams through discovery, planning, delivery, testing, release, and production support. His work focuses on bringing structure to ambiguous or troubled projects, improving delivery accountability, managing risk, and giving stakeholders clear visibility into scope, budget, schedule, and decisions.

Mick has managed Agile, Scrum, Kanban, hybrid, and Waterfall projects for enterprise clients across technology, media, healthcare, government, education, manufacturing, and digital experience programs.

Core Strengths

  • Senior project and program management
  • Agile, Scrum, Kanban, hybrid, and Waterfall delivery
  • Product ownership and backlog management
  • Stakeholder communication and executive reporting
  • Scope, budget, schedule, and risk control
  • Earned Value Management and delivery forecasting
  • Jira, Confluence, Microsoft Project, Azure DevOps, Monday.com
  • CMS, portal, ERP, API, cloud, and custom application delivery
  • Offshore and distributed team coordination
  • UAT, QA management, release readiness, and production support

Professional Experience

XTIVIA, Inc.

Senior Project Manager / Scrum Master

2022 to Present

Led delivery across multiple enterprise SOW-driven engagements involving portal modernization, ERP-related initiatives, CMS platforms, custom applications, cloud infrastructure, integrations, and production support.

Managed projects ranging from smaller enhancement efforts to $400K+ platform builds and larger enterprise programs, including a $2M Liferay DXP upgrade for Nintendo of America across teams in the United States, Japan, and India.

Key responsibilities included:

  • Managed scope, budget, schedule, risks, dependencies, and stakeholder communication across concurrent engagements.
  • Led Scrum, Kanban, and hybrid delivery models based on project reality rather than rigid methodology.
  • Owned sprint planning, backlog management, refinement, demos, status reporting, risk reviews, UAT coordination, and release readiness.
  • Coordinated distributed teams across architecture, development, QA, infrastructure, functional consulting, and client leadership.
  • Led Liferay upgrades, migrations, portal redesigns, and UI modernization efforts.
  • Managed backlog, enhancements, bug remediation, and production support for enterprise dealer and customer platforms.
  • Delivered full-stack platform work using Next.js, Azure, Entra ID, SAP integrations, authentication, ordering, inventory, and financial workflows.
  • Led NAV to Business Central upgrade projects for government contracting clients.
  • Managed Azure infrastructure setup, including VMs, networking, domain integration, environments, database migration, extension conversion, testing, and cutover planning.

RTS Labs

Senior Project Manager / Scrum Master

2021 to 2022

Led Agile software, DevOps, and Salesforce delivery efforts across multiple client engagements.

Key responsibilities included:

  • Led Agile MVP development for an administrative platform supporting vacation rental operations.
  • Helped automate RMA workflows, reduce manual operations, and improve operational visibility.
  • Managed sprint execution, backlog prioritization, refinement, demos, stakeholder reviews, UAT, and release readiness.
  • Directed a DevOps team through an Infrastructure as Code initiative in Google Cloud Platform.
  • Coordinated cloud architecture, deployment automation, environment planning, and delivery dependencies.
  • Ran a Salesforce development team responsible for backlog intake, configuration, custom development, integrations, QA, release planning, and stakeholder alignment.
  • Owned engagement delivery across scope, budget, risk, reporting, and client communication.
  • Created delivery structure around ambiguous requirements and translated business needs into actionable workstreams, sprint goals, and release plans.

New Possibilities Group

Senior Program Manager

2020 to 2021

Directed a portfolio of enterprise web and digital platform programs across media, storage, insurance, and professional services clients, including Golf Digest / Discovery, National Storage Affiliates, and Enlyte.

Key responsibilities included:

  • Served as senior delivery lead and Product Owner for the Golf Digest platform.
  • Managed roadmap alignment, backlog priorities, stakeholder needs, and API-driven delivery across Laravel, React, and MySQL teams.
  • Managed program scope, schedule, budget, risks, dependencies, and communication across concurrent client initiatives.
  • Recovered a failing National Storage Affiliates platform rebuild by resetting governance, restructuring workflows, reallocating resources, tightening QA, and improving delivery accountability.
  • Introduced Agile and Scrum practices into traditionally Waterfall environments to improve visibility, predictability, and executive reporting.
  • Applied Earned Value Management principles to track performance, forecast schedule and budget risk, and support data-driven decisions.
  • Coordinated product, UX, engineering, QA, and client leadership from discovery through launch and production support.

Pixeldust Interactive

Program Manager / Founder

2007 to 2021

Built and led a digital delivery agency focused on enterprise web platforms, CMS implementations, custom applications, and digital experience programs.

Key responsibilities included:

  • Owned the full delivery lifecycle from discovery, planning, estimation, and execution through launch, support, and account growth.
  • Managed enterprise, healthcare, education, government, nonprofit, and agency clients.
  • Directed cross-functional teams across UX, design, development, QA, SEO/SEM, infrastructure, and content delivery.
  • Led Agile, hybrid, and Waterfall programs across Drupal, Liferay, WordPress, and custom application stacks.
  • Managed scope, budgets, timelines, risks, vendors, stakeholder expectations, and release readiness.
  • Guided compliance-sensitive delivery involving HIPAA, PCI, ADA/accessibility, hosting, security, and infrastructure decisions.
  • Delivered digital campaigns and platform initiatives for major brands and agencies, including ADDY Award-winning work.
  • Served as the primary client advisor for delivery strategy, roadmap planning, project recovery, and production support.

GSD&M Advertising Agency

Interactive Experience Designer

2004 to 2006

Designed interactive campaign assets, digital media, landing pages, banners, microsites, and web experiences for major national brands including United Healthcare, Southwest Airlines, and Chili’s.

Key responsibilities included:

  • Collaborated with Creative Directors, Art Directors, copywriters, developers, and account teams.
  • Translated campaign concepts into usable digital experiences.
  • Supported digital production from concept through design execution, revisions, QA, and final delivery.
  • Created interface layouts, visual treatments, interactive components, and campaign graphics.
  • Helped bridge traditional advertising concepts into web-based and interactive formats.
  • Delivered design assets under tight agency timelines while balancing creative quality, client feedback, and production requirements.

Certifications

  • Professional Agile Leadership, Evidence-Based Management, PAL-EBM
  • Professional Agile Leadership, PAL I
  • Nexus Scaled Professional Scrum, SPS
  • Professional Scrum Master, PSM I and PSM II
  • Professional Scrum Product Owner, PSPO
  • Certified Scrum Master, CSM
  • Certified SAFe 5 Scrum Master, SSM
  • Certified Kanban Expert, Kanban-EXP
  • Contentful Certified Professional
  • Boomi Associate Administrator

Awards and Recognition

  • XTIVIA Award of Excellence for Dedicated Service, January 2025
  • Pixeldust listed as a Top 10 Web Developer in Austin Business Journal, 2010 to 2018
  • ADDY Advertising Awards for Gatti’s Pizza and Nice Monster campaigns
  • Board Member, NP Foundation

Education

Austin Community College
Film Production coursework
1997 to 2000

Contact

Mick Southerland
College Station, Texas
drupalunlimited@gmail.com
+1 979-721-0072

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